Palacio De Los Duques Madrid ▷ RedLevel VIP & Rooftop Pool

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Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Nearby photo The rooftop pool at the hotel

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About the Hotel

Cuesta Santo Domingo, 5 Y 7, Madrid, Spain, 28013

Steps from Plaza Mayor

Perfect

9.3

9.7

/10

4.8

4.7

Loved by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World guests

Attentive staff
Spacious rooms
Delicious food
Excellent location
Beautiful decor
Special treats

"The roof top pool area has incredible views of Madrid and delicious cocktails."

333joannd from United States

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"We upgraded to Red Level, which was worth it! Open bar, snacks daily, cute seating and special care."

Shay F from United States

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"The location is perfect - within walking distance to Puerto Del Sol, Plaza Mayor and Gran Via."

Erika C from United States

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The 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid, located about a 25-minute walk from the vast 19th - century El Retiro Park, boasts an infinity pool. Boasting the location in proximity to the huge Plaza Mayor, the hotel offers a view over city and a steam room, a hot tub, and a sauna.

Location

This Madrid hotel is in the artistic and cultural heart of the city, only 1.9 km from the Prado Museum, and just 200 metres from Opera tube station. The Roman Catholic cathedral "Catedral de Sta Maria la Real de la Almudena" is around 800 metres away, while the prominent opera house "Teatro Real" is just a few steps from Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid.

Guests might also explore Parque del Oeste, located 0.7 km away. A family vacation to Madrid will become more exciting if you visit Luna Cinema Amusement Center lying 550 m from the property.

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World is within 10 minutes' walk of Barco bus stop and 2.7 km from Atocha train station in Madrid.

Rooms

The rooms at this luxury hotel include underfloor heating. Some of them comprise a balcony and a seating area, furnished with a writing table. They come equipped with a minibar fridge and tea/coffee making equipment for self-catering along with a flat-screen TV with satellite channels for business and leisure. Guests will enjoy a wardrobe, as well as natural daylight, provided in the spacious bedrooms. The stunning private bathrooms come with a hair dryer and a shower cap.

Eat & Drink

Lunch is served in the onsite restaurant Jardin de los Duques. The pool bar is ideal for a relaxing drink. It also features a pub for guests' comfort. You can visit a restaurant situated close by and taste Spanish cuisine.

Leisure & Business

Entertainment at Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World includes live performances. There is a health club with a wide range of sports.

“This hotel clearly excels in service, particularly for business and solo travelers; the staff's attention to detail, from welcome drinks to arranging travel snacks, makes a strong impression. Its central Madrid location near the Royal Palace and Michelin-starred dining enhance its appeal. The blend of historic architecture, modern luxury, and wellness facilities like the Thai Room positions it as a standout destination.”

Emily RoseEditor-in-Chief at Luxuryhotels

Location: Perfect

9.6/10Review score

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Highlights from guests

Sports & FitnessRooftop Fitness

The rooftop had a great pool. I enjoyed the gym; although small, it had enough equipment for a satisfying workout.

Kevin Arnold from Canada

Review on

DiningBreakfast Bliss

Breakfast was exceptional! There was a small version, perfect for business trips. Sitting in the garden, enjoying cocktails was great.

Amy Song from South Korea

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BathroomLuxury Bath

The bathrooms had waterfall showers and big bathtubs. I loved the double basins, very convenient and spacious.

Jane Smith from United Kingdom

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Room FeaturesFancy Decor

Our room was hidden behind decor! The rooms were modern, bright and spacious. The steamer was easy to use.

Omar Hassan from Egypt

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Select your room type

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Connecting Room

2 persons

540 sq. feet

2 Single beds or 1 Queen-size bed

room details

Deluxe Room

2 persons

270 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Master Suite Red Level

2 persons

810 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite Red Level

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Board games

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa lounge
Steam room
Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

2200 ft

Palace

Royal Palace of Madrid

2100 ft

Square

Puerta del Sol

2900 ft

Casino

Gran Via

2600 ft

Museum

Prado National Museum

1.2 mi

Museum

Museo Nacional Thyssen-Bornemisza

5100 ft

Park

El Retiro Park

1.4 mi

Landmark

Parque del Retiro

1.1 mi

Public Building

Cybele Palace

1.1 mi

Church

Real Basilica de San Francisco el Grande

4300 ft

Museum

Plaza de Cibeles

5300 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

1.3 mi

Landmark

Templo de Debod

3600 ft

Landmark

Calle Ponzano tapas

1.6 mi

Church

Catedral de Sta Maria la Real de la Almudena

2600 ft

Landmark

Circulo de Bellas Artes

4100 ft

Museum

Museo de Historia de Madrid

3700 ft

Square

Plaza de Santa Ana

3900 ft

Museum

Museo Sorolla

1.4 mi

Landmark

Paseo del Prado

1.0 mi

Monument

Puerta de Toledo

1.0 mi

Garden

Royal Botanical Garden of Madrid

1.3 mi

Landmark

Temple of Debod

1.4 mi

Landmark

Palacio de Cristal

1.5 mi

Museum

The Museum of Contemporary Art-Madrid

4500 ft

Nearby

Theatre

Teatro Real

700 ft

Opposite Palacio Real

Plaza de Oriente

1400 ft

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

1600 ft

Garden

Sabatini Gardens

1600 ft

Church

Iglesia San Gines

1200 ft

Restaurants

La Bola

600 ft

5 Calle de la Bola

Del Greco

200 ft

Cuesta Santo Domingo 12 Cuesta Santo Domingo 12

Sankara Lounge Bar

100 ft

Cuesta Santo Domingo 10

Cerveceria Monje

200 ft

Cuesta Santo Domingo 14

La Cava del Meninas

400 ft

Calle Campomanes 7

Beer

500 ft

Cuesta Santo Domingo 22 28013

Explore Madrid

Experience Madrid

Teatro Real

3 minutes' walk

Home to Spain's premier opera, this grand theater offers stunning architecture and exceptional performances.

Royal Palace of Madrid

8 minutes' walk

The official residence of the Spanish royal family boasts rich history and stunning gardens accessible to visitors.

Plaza Mayor

8 minutes' walk

A bustling square surrounded by historical buildings, known for its vibrant atmosphere and diverse dining options.

Sabatini Gardens

6 minutes' walk

Beautifully landscaped gardens adjacent to the palace, offering serene pathways and lovely views for relaxation.

Discover the local attractions near Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

Learn about notable attractions near Palacio De Los Duques Gran Meliá that enhance your stay in Madrid.

Ideal for exploring royal history and stunning architecture: Royal Palace of Madrid

Well suited for enjoying classic performances and cultural events: Teatro Real

Great for shopping and experiencing the dynamic heart of the city: Gran Via

Perfect for people watching and soaking in the local atmosphere: Puerta del Sol

Best for scenic walks and appreciating ancient Egyptian architecture: Templo de Debod

Suited for admiring exquisite art and religious heritage: Real Basilica de San Francisco el Grande

Great for appreciating historical architecture and public art: Cybele Palace

Works well for enjoying open spaces and impressive fountains: Plaza de Cibeles

Ideal for indulging in classic art and cultural appreciation: Prado National Museum

Biking in Madrid Rio

10 minutes' drive

A scenic biking path along the river with rental services available, perfect for both thrill-seekers and leisurely rides.

Relaxation at nearby spas

10 minutes' drive

Local wellness spas offer a variety of treatments, ideal for those seeking relaxation while visiting Madrid.

Cerveceria Monje

1 minute' walk

Casual dining with local favorites, known for its tapas and vibrant atmosphere that attracts both locals and tourists.

La Bola

3 minutes' walk

A traditional restaurant famous for its cocido madrileño, offering a cozy setting in which to enjoy local cuisine.

Discover dining options near Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

Check out dining options near Palacio De Los Duques Gran Meliá that cater to diverse tastes.

Ideal for enjoying authentic Mexican flavors: El Rey de los Tacos

Great for relaxing with drinks in a casual atmosphere: Sankara Lounge Bar

Suited for sampling innovative Asian cuisine: Restaurante xiaoman

Perfect for traditional Spanish tapas in a friendly setting: Cerveceria Monje

Well suited for enjoying Italian dishes in an inviting ambiance: Del Greco

Best for experiencing fine dining with a modern twist: Dos Cielos Madrid by Hermanos Torres

Teatro Real Events

3 minutes' walk

Regular performances with a range of genres from opera to ballet create a cultured evening for all ages.

La Cava del Meninas

2 minutes' walk

A lively bar offering local wines and tapas, perfect for an evening of casual gatherings or quiet chats.

Getting around

City Centre

Madrid5 min · 1400 ft

Airports

Adolfo Suarez Madrid-Barajas (MAD)39 min · 16.0 mi

Train

Principe Pio Train Station12 min · 3300 ft

Underground

Opera3 min · 700 ft

Santo Domingo Metro4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Norwegian, Swedish, Chinese, Russian, Arabic, Croatian, Serbian

Number of floors:

Number of rooms:

200

Former name

Tryp Madrid Ambassador

Property is also known as

gran melia palacio de los duques

palacio de los duques gran melia

palacio gran melia madrid

palacio de los duques melia

palacio de los duques

Reviews and Ratings

Feedback about Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World from previous guests about their experience.

Review summary

Based on recent reviews

The Palacio De Los Duques Gran Melia earns high praise for its prime location, placing guests within easy walking distance of major attractions like the Opera House, the Royal Palace, and the vibrant Gran Via. Guests consistently highlight the extremely comfortable and spacious rooms, some featuring Red Level privileges, advanced climate control, and luxurious bedding for a restful sleep. The breakfast receives rave reviews for its amazing selection, including fresh pastries, although a few guests felt some elements were basic. Furthermore, the rooftop bar is a popular spot, offering good drinks and wonderful city views.

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Review score

Based on 618 verified reviews

9.2/10

Perfect

95%

Recommend

Comfort

9.6/10

Location

9.6/10

Paid Wi-Fi

8.0/10

Value for money

8.6/10

Pros

Friendly staff

Beautiful decor

Spacious courtyard

Cons

Slow service

Limited breakfast

Small room

based on 1251 reviews

5/5

Matthew from United Kingdom

Couple

Supreme Double or Twin Room

5 nights in October 2025

Reviewed: January 01, 2026

9/10

attentive staffgreat choicesmajor attractions

the room assigned to me was a supreme double or twin room. breakfast had great choices and the staff was very attentive. the hotel's location is very close to major attractions.

the gym is a bit small with limited equipment.

0 Helpful

Gordon from United Kingdom

Couple

Superior Room

3 nights in November 2025

Reviewed: December 14, 2025

6/10

A Decent Stay

attentive staffearly check-inpool sizegym size

The hotel staff was attentive! A young lady remembered my walk and presented a plate of cheese, ham, and nuts upon check-in. I arrived at 7 a.m., and they let me check in early. This was priceless. The car service was also great and I used it three times.

My room had a view of big pipes. The pool and gym are tiny. I do not believe they have better rooms.

0 Helpful

Edward from United Kingdom

Couple

supreme double or twin room

4 nights in November 2025

Reviewed: December 12, 2025

9/10

attentive staffrefreshing respitefresh pastries

The hotel staff was very attentive to all requests. the rooftop pool offered refreshing respite. the room had advanced climate control systems. It maintained a perfect temperature. the included breakfast featured a vast selection of fresh pastries.

the gym equipment seemed a bit dated.

0 Helpful

Connor from Ireland

Couple

Supreme Double or Twin Room

3 nights in October 2025

Reviewed: November 02, 2025

9.5/10

Excellent Hotel Amenities and Service

great attentionlovely areafantastic valuesmall room

The staff displayed great attention to detail. The common areas outside are very lovely. The room had Red Level privileges and was fantastic. I found it offered great value for what I paid.

I experienced a poor ratio between the price and value. I paid a significant amount per night for a small room. The view from the room overlooked large pipes and it detracted from the experience. The pool was small. I also found the gym to be quite small.

Service

10/10

The staff was amazing and offered excellent service. Many staff members deserve recognition for their friendly service. Every detail was well executed I noticed. I can't wait to return.

Location

9/10

The hotel is in a great location and it makes walking around the city easy. The area felt safe to walk around. The proximity to various attractions made it easy to explore. I appreciated the central position.

0 Helpful

FAQs

About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

What is the distance from the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World to Madrid city centre?

Madrid city centre is reachable within a 5-minute walk from the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.

What popular attractions are closest to Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Guests of Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World can visit the neoclassical Sabatini Gardens (500 metres from the accommodation), or the huge Plaza Mayor placed 8 minutes' walk away.

Is airport shuttle provided by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Airport pickup is one of the services offered by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World. Please inform the hotel staff about your estimated arrival time.

What payment methods are available in Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

At Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World, you can pay using Visa, American Express, and Diners Club.

What are the room types offered by the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Master King Suite, Deluxe Queen Room, and Red Penthouse Suite are among the room types available at the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.

Is the staff at the Madrid hotel multilingual?

Yes, the staff of the Madrid hotel can assist you in Russian, Chinese, Swedish, Serbian, and Italian.

Does Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offer facilities for business travellers?

Yes, for business travellers Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World provides a photocopier and a desk.

Which facilities are available in the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Top locations of the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World include a restaurant and a lobby area, whereas guests' safety will be ensured with 24-hour security.

What are the spa options at Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Pampering amenities in Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World include a steam room, a Jacuzzi, and a sauna.

Is there a swimming pool in the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?

Yes, there is a rooftop pool as well as sun loungers at the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.